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Facility Operations Engineer



Posted on: December 2, 2022

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Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1 billion in committed capital.

Our mission is to bridge the digital divide across Asia Pacific by building the sustainable digital ecosystems of the future. Through building and operating state-of-the-art, energy efficient data centers rich with connectivity options, we bring new colocation and interconnect options to the Asian market, making digital infrastructure deployment in the region easy, efficient and economical.

Founded in 2020 the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across China, India, Indonesia, Japan, Korea, and the Philippines. This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.

Our Values:
  • Respect: We embrace diversity and collaboration.
  • Innovation: We share ideas and solve problems.
  • Grit: We are driven and determined.
  • Excellence: We optimize for success.
  • Responsibility: We do what’s right for our people and the planet.
What We Need:
Reporting to the Facility Manager, this role will develop & implement operational processes & procedures and support the Country Data Center Operations team to deliver operational consistency. This role will be based in Osaka, Japan.
Key Responsibilities:
  • Oversee data center capacity management (Space & Power)
  • Develop security procedures and maintain security systems
  • Incident management, including appropriate fault response and escalation
  • Supervise routine maintenance and construction work with vendors
  • Establish appropriate operational documentation (e.g. SOP, MOP, EOP) and prepare management reports
  • Manage external vendors and other third parties such as building management and utility providers, including supporting the procurement of renewable energy where applicable
  • Assist in creating efficiencies across data center operations, including in PUE metrics, operational costs and vendor management
  • Manage COLO/DC to resolve any infrastructure engineering issues
  • Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization
The Successful Candidate:
  • Diploma/ Bachelor's Degree in Electrical or Mechanical Engineering
  • 5+ years experience in data center facility management and operations or equivalent
  • Knowledge of data center infrastructure facilities equivalent to CDCP or CDFOM
  • Knowledge or experience of certification programs, e.g. ISO 27001, 14001, 45001
  • Strong project management and problem-solving skills1
  • Good communication, interpersonal skills and ability to work in a cross-cultural environment
  • Self-motivated, and able to work effectively with cross-functional teams
  • English language skills preferred