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Customer Care

Through our Infrastructure Operations Center (IOC), we deliver top tier, end-to-end customer service in answering queries about our data center services

Contact our Infrastructure Operations Center (IOC)
Need help? Reach out to our multilingual team for support in accessing data center services. Available 24/7
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Customer Portal

Manage data center services wherever you are through our Customer Portal. Inquire about Customer Portal today

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Go to our customer portal
Review your invoice
Manage your accounts and permissions
Open and track requests – for fault reports, site access, shipping and more
Download useful documents
Make, review and manage your orders
Request remote hands support
Remote Hands

Remote Hands is an on-site operational support service for customers to outsource their business operations within a Digital Edge data center. Our technicians are trained to be the "eyes and hands" to support your infrastructure operations.