Privacy Statement and Practices

Privacy Statement and Practices

Version 2.0

Terms used herein but not otherwise defined shall have the meanings ascribed to them in Section 19 of  this Privacy Statement. This Privacy Statement is also known as our Privacy Policy and references to our  Privacy Policies in other Digital Edge documentation shall be a reference to this Privacy Statement. 

At Digital Edge, we value your privacy. Regardless of whether you are our customer, a visitor to one of  our Websites or Facilities, or someone we deal with in the ordinary course of our business, protecting  your privacy is important to us and is a responsibility that we take seriously. We understand the  importance of ensuring that we collect, use, store, share and dispose of Personal Data in a fair, ethical,  transparent, secure, and lawful way. 

This Privacy Statement describes the Privacy Practices we have adopted to protect your Personal Data  and to be compliant with regulations pertaining to privacy and data protection. In certain jurisdictions  around the world, we have additional requirements that apply to how we Process your Personal  Data. Please see the applicable privacy riders for these locations in the links below.

California ResidentsChina | Hong Kong | India | Indonesia | Japan | Philippines | Singapore | South Korea 

For jurisdiction-specific details, please refer to Annexures 1–5 appended to this Privacy Statement.

1. Privacy Statement 

This Privacy Statement applies to Digital Edge and is addressed to individuals outside our organization  with whom we interact with in respect of our business, including our customers, prospective customers,  job applicants, users of our Websites or Facilities, and other third parties who provide information to us  through various other channels (together, “you”). 

By using our Websites or Services, or otherwise providing information to us, you agree that your Personal  Data will be handled as described in this Privacy Statement. Your use of our Websites is also subject to  our Terms of Use, which sets forth important information about your use of our Websites. 

This Privacy Statement may be amended or updated from time to time to reflect changes in our practices  with respect to the Processing of Personal Data. We encourage you to read this Privacy Statement  carefully, and to regularly check this page to review any changes we might make to the same. If you have  any questions about how we Process your Personal Data, or would like to lodge a complaint, please  contact us at Head of Legal and Compliance: joe.b@digitaledgedc.com.

2. Collection of Personal Data 

Summary: We collect or obtain Personal Data from you from different sources, including automatically  as you use our Websites or Services; when you contact us or request information; during the course of  our relationship with you (or your employer); when you make Personal Data public; when you register to  use any of our Services; or when you interact with our third party content or advertising partners on their  websites. We may also receive Personal Data about you from third parties (e.g., law enforcement  authorities, research providers, and financial institutions). 

PLEASE NOTE: We do not ask about or collect sensitive or special category Personal Data about you,  e.g., information relating to your health, genetic information, religion, political beliefs, union  membership, race, or sexual orientation. We ask that you do not send or provide this information to us  under any circumstances. 

How we collect and Process Personal Data can vary based on how and why you interact with  us. Namely, we Process Personal Data as follows: 

Information We Collect Directly from You. When you communicate or do business with us, we collect  information from you, and this may include personal information. For example, we collect information  from you when you buy our Services, create an online account with us, request information from us,  download information from our Website, submit a trouble ticket, access our Facilities, participate in a  contest or survey given by us, attend any of our customer or marketing events, or otherwise engage with  us in relation to a Service. 

Information We Collect Automatically. We automatically collect information about your use of our  Websites or online Services through cookies, web beacons, log files and other technologies (including  geotagging). We may use this information in aggregated form, or we may associate it with your username  and other personal information that we collect about you. We may also combine information collected  about you on one of our Websites with information collected through other means for the same  purposes as we would use such information in non-combined form. Please see the section “Our Use of  Cookies and other Tracking Mechanisms” below for more information. 

Information About Your Use of Our Services. Where permitted, we also collect information about your  use of our Services, Facilities and Websites, including power utilization, capacity usage, traffic data,  CCTV images, security data, and your access rights and privileges (e.g., credentials supplied, biometric  data, etc.). 

Information We Collect from Third Parties. In addition, we may collect or obtain your Personal Data  directly from third parties. These third parties typically consist of research service providers, credit  agencies, and law enforcement agencies. Where permitted, we may combine this data with information  that we already maintain about you. 

You can choose not to provide Personal Data to us in certain circumstances. However, please note that  if you decline to provide us with your Relevant Personal Data and such information is necessary for us  to provide Services to you, or for you to access our Websites or Facilities, or to perform administrative  functions in respect of the same (e.g., billing, customer support, etc.), we may be unable to do these  things for you.

3. Type and Categories of Personal Data 

Summary: The type and categories of Personal Data we collect and Process may include, but is not  limited to: your personal details (e.g., your name, age, and gender); demographic data (e.g., your location  and language preferences); your contact details (e.g., your telephone number and email address);  records of your consents; work order details; information about our Websites (e.g., the type of device  you are using); details of your employer; information about your interactions with our content or  advertising; and any views or opinions you provide to us. 

PLEASE NOTE: We do not process personal information or data on behalf of our customers, and we do  not have access to (nor monitor) our customers’ data which (i) is stored or processed by them on their  servers or systems within our Facilities or (ii) otherwise transits over or through our Network Services. 

We Process the following type and categories of Personal Data: 

Personal Details: given name(s), preferred name, age, and gender. 

Demographic Information: salutation, job title, and language preferences. 

Contact Details: correspondence and business address, telephone number, email address, details of  personal/executive assistants (where applicable), messenger application preference, online messaging  details, and social media details. 

Consent Records: records of any consents you have given, together with the date and time, means of  consent and any related information (e.g., the subject matter of the consent (i.e., for credit checks,  background checks, etc.). 

Access Records: dates, times and locations of access to our Websites or Facilities; access credentials,  including any location data or biometric data you choose or consent to provide to us. 

Work Order Details: records of work orders placed on our Customer Portal. 

Data Relating to Our Websites: your device type, operating system, browser type, browser settings, IP  address, language settings, date and time of connecting to a Site, usage data, and aggregate statistical  information; as well as your Customer Portal usage statistics (including settings, dates and times of  connecting to the Customer Portal and other technical communications information such as username,  password, security login details). 

Employer Details: where you interact with us in your capacity as an employee of a third party, the name,  address, telephone number and email address of your employer. 

Content and Advertising Data: records of your interactions with our online advertising and content,  records of advertising and content displayed on pages, and any interaction you may have had with such  content or advertising (e.g., mouse hover, mouse clicks, any forms you complete in whole or in part) and  any touchscreen interactions. 

Job Applicants: education details, job and salary history and other information gathered during the  interview process.

4. Purposes of Processing and Legal Basis 

Summary: We Process Personal Data for various reasons, including but not limited to providing you with  access to our Websites, Customer Portal, and Services; communicate with you; manage our IT systems  in connection with our business; ensuring health and safety of all our customers, employees, and allow  access to our Facilities. 

Subject to applicable laws, we Process Personal Data for the following purposes: 

To provide our Services to you, to communicate with you about your use of our Services, and to fulfil your  orders for additional Services (including via email, telephone, audio or video conference, text message,  social media, post or in person). 

To provide secure access to our Facilities, including by means of secure access systems which  processes your Personal Data, including any access credentials and any biometric data you may choose  to provide for these purposes. 

For the purpose for which you specifically provided the Personal Data to us, including, to respond to your  inquiries, provide information that you requested, address trouble tickets, and provide you with support  in respect of your Services. 

To deliver customized content to you, offer location based, personalized help and instructions, and  otherwise personalize your experience while using our Websites or our Services. 

To better understand how users’ access and use our Websites and Services, both on an aggregated and  individualized basis, to administer, monitor, and improve our Websites and Services, for our internal  purposes, and for other research and analytical purposes. 

For marketing and promotional purposes (e.g., we may use your Personal Data to contact you with  newsletters, special offers and promotions, or to otherwise about products or information we think may  interest you, as well as to track the success of our marketing and advertising campaigns). 

To assist us in advertising our products and services in various mediums including, without limitation,  sending promotional emails, advertising our services on third party Websites and social media  platforms, direct mail, and by telemarketing. 

To undertake health and safety assessments and related compliance activities (including record  keeping) in order to ensure a safe and secure environment to all individuals working or present at our  Facilities. 

To protect our customers, employees, or property, including management, monitoring and operation of  our IT and security systems — for instance, to investigate fraud, harassment or other types of unlawful  activities involving third parties that we do business with, and to enforce this Privacy Statement, as well  as our Terms of Use. 

For our recruitment activities, including interview activities; analysis of suitability for the relevant  position; records of hiring decisions; offer details; and acceptance details. 

The legal basis on which we Process Personal Data depends on the type and context in which we  obtained the information from you, and can include:

Having a legitimate interest in providing our Services to you (to the extent that such legitimate interest is  not overridden by your fundamental rights or freedoms), 

Having obtained your prior consent (but only for the scope and purposes of that consent), or 

Having an obligation or duty (i) to protect the vital interests of any person or (ii) to comply with a legal or  regulatory obligation. 

5. Disclosure of Personal Data to Third Parties 

Summary: We may disclose Personal Data to third parties, including but not limited to, legal and  regulatory authorities, our external advisors, our Processors, and any third-party that as necessary in  connection with: the provision of our Services to you, legal proceedings where the Personal Data may  be relevant, and for investigating, detecting, or preventing criminal offences.  

PLEASE NOTE: We do not sell Personal Data to third parties. 

To the extent permitted by law, we may share your information as follows: 

Affiliates. We may disclose the information we collect from you to our affiliated companies. Our  affiliates may use your information for the purposes indicated in this Privacy Statement, including to  market their products and services to you. 

Marketing Partners. We may jointly offer a product or service, such as data and internet  communications products and services, with third parties who are system integrators, resellers,  solution partners, network partners and affinity organizations. If we do so, we may share your  information, such as your email address, phone number, or mailing address, with these third parties to  assist in providing and marketing that product or service to you, as well as to enable the third parties to  market their own products and services to you. 

Service Providers. We may disclose the information we collect from you to third party vendors, service  providers, contractors or agents who perform functions on our behalf, including but not limited to  entities that provide website hosting, service/order fulfilment, customer service, and credit card  processing. These third parties are sometimes necessary for us to provide our Services to you or to fulfil  your requests or orders. We take steps to ensure that third party contracts contain appropriate data  protection and security language. 

Business Transfers. If we are acquired by or merge with another company, or if substantially all our  assets are transferred to another company, we may transfer the Personal Data we have collected from  you to the other company. 

In Response to Legal Process. We may disclose Personal Data we collect from you in order to comply  with applicable law, judicial proceedings, court orders, or other legal process or proceedings. 

To Protect Us and Others. We may disclose Personal Data we collect from you where we believe it is  necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations  involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy  Statement, or as evidence in litigation in which we are involved.

Other Purposes for Which We May Seek Your Consent: From time to time, we may seek your consent  to use your Personal Data for a purpose not described in this Privacy Statement, which may include the  consent to share such Personal Data with third parties. 

Aggregate and De-Identified Information. We may share aggregate or de-identified information about  users with third parties for marketing, advertising, research, or similar purposes. 

The complete list of processors to whom we disclose Personal Data and the associated purposes can  be found at the following https://www.digitaledgedc.com/privacy-subprocessors. 

If we engage a third-party “Processor” to Process your Personal Data, we will ensure the contract  between us and the third-party Processor contains adequate provisions to (i) restrict their ability to  Process the Personal Data only in accordance with our prior written instructions, and (ii) ensure  adequate measures to protect the confidentiality and security of the Personal Data. 

6. Communications and Marketing 

Where permitted by applicable law, we may send periodic promotional or informational emails to you.  You may opt-out of such communications by following the opt-out instructions contained in the e mail. Please note that it may take several days for us to process opt-out requests. If you opt-out of  receiving emails about recommendations or other information we think may interest you, we may still  send you e-mails about your account or any Services you have requested or received from us. 

7. Cross Border Transfers of Personal Data 

Digital Edge may transfer Personal Data across national borders for Processing, but only if permitted by  local law. The countries to which we transfer Personal Data are Hong Kong, Singapore, Australia and  such other locations as may be specifically referenced in a particular county specific rider (if any). Where  we transfer your Personal Data to recipients located outside the country in which the Personal Data was  collected, we do so on the basis of Standard Contractual Clauses. You are entitled to request a copy of  our Standard Contractual Clauses by contacting us in accordance with the “Clause 18” below. 

8. Third-Party Links 

Our Websites may contain links to third-party websites. Any access to and use of such linked websites  is not governed by this Privacy Statement but is instead governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third-party websites. 

Our Websites may also include social media plugins such as “like” and “share” buttons. By clicking on  such a plugin, the data you want to “like” or “share” will be provided to the relevant social media  site. We are not responsible for the practices of such third-party social media sites once you have  clicked on any such button. We will not collect any data about you from social media sites. 

9. Data Security 

We have implemented appropriate technical and organizational security measures designed to protect  your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure,  unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with  applicable law.

Because the internet is an open system, the transmission of information via the internet is not  completely secure. Although we will implement all reasonable measures to protect your Personal Data,  we cannot guarantee the security of your data transmitted to us using the internet – any such  transmission is at your own risk, and you are responsible for ensuring that any Personal Data that you  send to us are sent securely. 

10. Data Accuracy 

We take every reasonable step to ensure that the Personal Data that we collect about or from you is  accurate and, where necessary, kept up to date. If any of your Personal Data is inaccurate (having regard  to the purposes for which it was collected and Processed), we take necessary steps as is required to  ensure that such inaccurate data is erased or rectified without delay. 

From time-to-time, we may ask you to confirm the accuracy of your Personal Data. 11. Data Minimization 

We take every reasonable step to ensure that your Personal Data that we Process are limited to the  Personal Data reasonably necessary in connection with the purposes set out in this Privacy Statement Notice. 

12. Data Retention 

We take every reasonable step to ensure that your Personal Data are only Processed for the minimum  period necessary for the purposes set out in this Privacy Statement. The criteria for determining the  duration for which we will retain your Personal Data are as follows: 

We will retain Personal Data in a form that permits identification only for as long as: We maintain an ongoing relationship with you; or 

Your Personal Data are necessary in connection with the lawful purposes set out in this Privacy  Statement, for which we have a valid legal basis, plus 

The duration of (i) any applicable limitation period under applicable law (i.e., any period during which any  person could bring a legal claim against us in connection with your Personal Data, or to which your  Personal Data are relevant); and (ii) an additional two (2) month period following the end of such  applicable limitation period (so that, if a person brings a claim at the end of the limitation period, we are  still afforded a reasonable amount of time in which to identify any Personal Data that are relevant to that  claim); and 

If any relevant legal claims are brought against us by you, we will continue to Process Personal Data for  such additional periods as are necessary in connection with that claim. 

During the periods noted in the last 2 paragraphs above, we will restrict our Processing of your Personal  Data to storage of, and maintaining the security of, that data, except to the extent required to defend or  prosecute a claim involving that Personal Data.

Once the foregoing retention period expires, we will either (i) permanently delete or destroy the relevant  Personal Data; or (ii) anonymize the relevant Personal Data so that it is no longer considered Personal  Data under relevant laws. 

13. Your Rights 

Subject to applicable law, you may have the following rights regarding our Processing of your Personal  Data: 

Right to be informed: you have a right to know what Relevant Personal Data we have about you, what  we do with it, where we get it from, who we share it with, how long we keep it and why we need it. 

Right not to Provide. The right not to provide Personal Data to us, however, please note that as  mentioned earlier, we may not be able to provide you with the full benefit of our Websites or Services if  you elect not to provide us with your Personal Data). 

Right of Access. The right to request access to, or copies of, your Relevant Personal Data. 

Right of Rectification. The right to request rectification of any inaccuracies in your Relevant Personal  Data. 

Right to be Forgotten. The right to request, on legitimate grounds: 

Erasure of your Relevant Personal Data; or 

Restriction of Processing of your Relevant Personal Data. 

Right to Data Portability. The right to have certain Relevant Personal Data transferred to another  Controller, in a structured, commonly used and machine-readable format, to the extent applicable and  practicable. 

Right to Withdraw Consent. Where we Process your Relevant Personal Data on the basis of your  consent, you have the right to withdraw that consent (noting that such withdrawal does not affect the  lawfulness of any Processing performed prior to the date on which we receive notice of such withdrawal  and does not prevent the Processing of your Relevant Personal Data in reliance upon any other available  legal basis). 

Right to Complain. The right to lodge complaints regarding the Processing of your Relevant Personal  Data with a Data Protection Authority. 

Right to Restrict Use: You have the right to limit the way we Process your Relevant Personal Data. 

Right to Challenge Automated Decisions: you have the right to query and review decisions made about  you using purely automated means (i.e., without human involvement or intervention) based on your  Relevant Personal Data. 

The forgoing rights are not intended to limit your statutory rights. To exercise one or more of these rights,  or to ask a question about these rights or any other provision of this Privacy Statement, or about our  Processing of your Relevant Personal Data, please send an email to Head of Legal and Compliance:  joe.b@digitaledgedc.com. 

Please note that in some cases it will be necessary to provide evidence of your identity before we can  give effect to these rights. In addition, where your request requires the establishment of additional facts  (e.g., a determination of whether any Processing is non-compliant with applicable law) we will  investigate your request promptly, before deciding what action to take. In addition, where permitted  under applicable law, we may charge you a reasonable fee to access your Relevant Personal Data,  however, we will advise you of any fee in advance of providing you access. 

14. Our Use of Cookies and other Tracking Mechanisms 

When you visit our Websites, we will typically place Cookies onto your device, or read Cookies already  on your device, subject always to obtaining your consent, where required, in accordance with applicable  law. We use Cookies to record information about your device, your browser and, in some cases, your  preferences and browsing habits. We Process Personal Data through Cookies and similar technologies,  in accordance with our Cookie Policy. 

15. Direct Marketing 

We Process Personal Data to contact you via email, telephone, direct mail, or other communication  formats to provide you with information regarding services that may be of interest to you. If we provide  our services to you, we may send information to you regarding our services, upcoming promotions and  other information that may be of interest to you, using the contact details that you have provided to us,  subject always to obtaining your prior opt-in consent to the extent required under applicable law. 

You may unsubscribe from our promotional email list at any time by simply clicking on the unsubscribe  link included in every promotional email we send. After you unsubscribe, we will not send you further  promotional emails, but in some circumstances, we will continue to contact you to the extent necessary  for the purposes of any services you have requested. 

16. Third-Party Ad Networks 

We may use third parties such as network advertisers to display advertisements about Digital Edge on  third party websites. Network advertisers display advertisements on third-party sites, based on your  visits to our Websites as well as other websites. This enables us and these third parties to target  advertisements by displaying ads for products and services in which you might be interested. 

Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use  cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure  the effectiveness of their ads, to personalize advertising content to you, and to track your movements  on our Websites and on other third-party sites. These third-party cookies and other technologies are  governed by each third party’s specific privacy policy, and not this one. We may provide these third-party  advertisers with de-identified information about your usage of our Websites and our Services, as well as  aggregate information about visitors to our Websites and users of our Services; however, we do not  share your personal information with these third parties. 

You may opt-out of many third-party ad networks. For more information regarding this practice, and your  choices regarding having this information used by these companies, including how to opt-out of third party ad networks operated by, please visit their respective websites.

17. Children’s Privacy 

We encourage parents and guardians to take an active role in their children’s online activities. We do  not aim our Websites at children. If you believe that we may have collected Personal Data about  someone who is under the applicable age of consent in your country without proper consent of the  child’s parent or guardian, please contact us by sending an email to privacy@digitaledgedc.com. 

18. Details of Controllers 

For the purposes of this Privacy Statement, the relevant controllers are the affiliates of DEA TopCo LP  and Digital Edge (Singapore) Holdings Pte Ltd. 

Contact details:  

Head of Legal and Compliance: joe.b@digitaledgedc.com  

19. Definitions 

Cookie” means a small file that is placed on your device when you visit a website (including our  Websites). In this Privacy Statement, a reference to a “Cookie” includes analogous technologies such  as web beacons and clear GIFs. 

Controller” means the entity that decides how and why Personal Data are Processed. In many  jurisdictions, the Controller has primary responsibility for complying with applicable data protection  laws. 

Customer Portal” means any online portal that provides information or interactive functionality. 

Data Protection Authority” means an independent public authority that is legally tasked with  overseeing compliance with applicable data protection laws. 

Digital Edge”, “we”, “us”, “our” means DEA TopCo L.P., Digital Edge (Singapore) Holdings Pte Ltd.,  and their direct and indirect wholly owned and/or controlled subsidiaries. 

Facilities” means any of our offices and data centers and other property sites which we own, lease  and/or operate in connection with our business. 

Network Services” means network connectivity services provided by us to our customers in  connection with our data center services (e.g., cross connects, internet exchange and traditional voice,  data and video connectivity services). 

Personal Data” means information that is about any individual, or from which any individual is directly  or indirectly identifiable, in particular by reference to an identifier such as a name, an identification  number, location data, an online identifier or to one or more factors specific to the physical,  physiological, genetic, mental, economic, cultural or social identity of that individual. 

Process”, “Processing” or “Processed” means anything that is done with any Personal Data, whether  by automated means, such as collection, recording, organization, structuring, storage, adaptation or  alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making  available, alignment or combination, restriction, erasure or destruction.

Processor” means any person or entity that Processes Personal Data on behalf of the Controller (other  than employees of the Controller). 

Relevant Personal Data” means Personal Data in respect of which we are the Controller. 

Services” means all products and services offered by Digital Edge, including Network Services,  whether available online or offline. 

Standard Contractual Clauses” means template transfer clauses adopted by the European  Commission or adopted by a Data Protection Authority. 

Websites” means any of the Digital Edge websites operated, or maintained, by us or on our behalf,  including our Customer Portal (including any mobile version of such websites), whether operated under  the Digital Edge brand or other name that we own. 

Services” means all products and services offered by Digital Edge, including Network Services,  whether available online or offline. 

Websites” means any of the Digital Edge websites operated, or maintained, by us or on our behalf,  including our Customer Portal (including any mobile version of such websites), whether operated under  the Digital Edge brand or other name that we own.

Annexure 1 – India Rider 

India Rider 

This addendum (“Addendum”) supplements the Digital Edge Privacy Statement and Practices (“Privacy  Statement”) and sets forth, in greater detail, the information related to how Digital Edge processes  Personal Data of users in India in compliance with applicable privacy regulations in India. The Addendum  constitutes an integral part of the Privacy Statement. 

Children’s privacy 

Notwithstanding Section 17 of the Privacy Statement, we do not Process any Personal Data of children  under the age of 18. 

If you have any questions or inquiries in relation to this Privacy Statement, or would like to exercise your  data subject rights, please direct your questions, inquiries or requests to: 

Chief Legal and Compliance Officer 

Name: Manish Sansi 

Address: 903, C/66, G Block, One BKC Building, Opposite Bank of Baroda, Bandra (East), Mumbai  – 400051

Annexure 2 – China Rider 

China Rider 

This addendum (“Addendum”) supplements the Digital Edge Privacy Statement and Practices (“Privacy  Statement”) and sets forth, in greater detail, the information related to how Chuanjun Electronic  Technology (Shanghai) Co., Ltd. and its direct and indirect subsidiaries (hereafter “Digital Edge”)  processes personal data of users in the People’s Republic of China (“PRC”, for the purpose of this  Addendum, excluding Hong Kong Special Administrative Region, Macau Special Administrative Region,  and Taiwan) under the applicable privacy regulations in the PRC. The Addendum constitutes an integral  part of the Privacy Statement. 

Where we will seek your consent 

Notwithstanding Section 1 of the Privacy Statement, we will obtain your consent to collect, use, share,  transfer (including but not limited to overseas transfer), disclose or otherwise process your Personal  Data (which term where used in this Addendum shall be deemed to include reference to Sensitive  Personal Data) if and to the extent required by the applicable laws. Where required, we will obtain your  explicit and/or separate consent for Processing of your Personal Data, including but not limited to  disclosing your Personal Data with any third parties, overseas transfer of your Personal Data, direct  marketing, Processing of your Sensitive Personal Data, etc. (if any). 

Processing of Sensitive Personal Data 

“Sensitive Personal Data” refers to data which, if breached, illegally provided or abused, may threaten  personal or property safety and easily result in damage to personal reputation, or physical/mental  health, or discrimination. Examples of Sensitive Personal Data include (but are not limited to) biometric  data, religion, specific social status, medical health information, financial accounts, tracking/location  information; and personal data of children 14 years of age or under. 

Notwithstanding Section 2 of the Privacy Statement, we will seek your separate consent for Processing  of your Sensitive Personal Data (if any) and implement appropriate protective measures to safeguard  your Sensitive Personal Data. 

Use of your Personal Data 

We will obtain your consent if we would like to Process your Personal Data for purposes other than those  stated in the Privacy Statement. 

Automated decision making 

Any analytics or evaluation based on computer program around behavior, interests, hobbies, credit  information, health or decision-making activities, are transparent, open and fair, and do not apply any  differential treatment between individuals. 

You may opt out customized or personalized marketing conducted based on automated decision  making. You may also request us to provide an explanation on any decisions that may materially impact  you based on automated decision making, and deny our decision made solely based on automated  decision making.

Disclosure of Personal Data to third parties 

Notwithstanding Section 5 of the Privacy Statement, with your separate consent, we may disclose or  share your Personal Data to third parties as below. 

Fesco 北京外企人力资源服务有限公司 Beijing Foreign Enterprise Human Resource Service Co., Ltd. 

Contact: 北京市朝阳区朝阳门南大街 14 号, No. 14 Chaoyangmen South Street, Chaoyang District,  Beijing, +86 10 8569 1286 

Purpose of use of personal information by the person receiving personal information: Payroll,  bookkeeping and tax related services on behalf of Digital Edge. 

Means and Method of Disclosure: Personal information is encrypted using a safe security server after  collection and transferred to data server through information and communications network as required. 

Categories of personal information transferred: For Employees and candidates for employment: name,  age, bank account details, employee ID, dependents, passport, family relation certificate, employment  agreement, contact information (phone, address, email, etc) and salary information. For suppliers and  third parties: Any details included on invoices, including VAT number, bank details, transaction details  related to the goods and services acquired by or from Digital Edge. 

北京外企德科人力资源服务上海有限公司 Fesco Adecco Human Resources Service Shanghai Co.,  Ltd. 

Contact: 上海市黄浦区中山南路 28 号久事大厦附楼, Annex building, Jiushi Building, No. 28,  Zhongshan South Road, Huangpu District, Shanghai, +86 21 6358 9999 

Purpose of use of personal information by the person receiving personal information: Payroll,  bookkeeping and tax related services on behalf of Digital Edge. 

Means and Method of Disclosure: Personal information is encrypted using a safe security server after  collection and transferred to data server through information and communications network as required. 

Categories of personal information transferred: For Employees: name, age, bank account details,  employee ID, dependents, passport, family relation certificate, employment agreement, contact  information (phone, address, email, etc) and salary information. For suppliers and third parties: Any  details included on invoices, including VAT number, bank details, transaction details related to the goods  and services acquired by or from Digital Edge. 

全景求是管理顾问(北京)有限公司 Panoramic Qiushi Management Consultant (Beijing) Co., Ltd. 

Contact: 北京市朝阳区东四环中路 56 号远洋国际中心 A 座 23 层, 23F, Building A, Yuanyang  International Center, No. 56, Middle Dongsihuan Road, Chaoyang District, Beijing, 4008151150 

Purpose of use of personal information by the person receiving personal information: To conduct  reference checks for hiring purpose.

Means and Method of Disclosure: Personal information is encrypted using a safe security server after  collection and transferred to data server through information and communications network as required. 

Categories of personal information transferred: name, telephone number, email address, ID, nationality,  address, working experience, contact and employment information (including details of compensation)  relating to previous employment education history and proof For suppliers and third parties: Any details  included on invoices, including VAT number, bank details, transaction details related to the goods and  services acquired by or from Digital Edge.  

上海开源智造软件有限公司 OS Consulting Group Limited 

Contact: 上海市杨浦区国定东路 200 号 2 号楼 5 层, 5th Floor, Building 2, No. 200, Guoding East  Road, Yangpu District, Shanghai 

Purpose of use of personal information by the person receiving personal information: To conduct  business workflow testing in Digital Edge’s ERP system. 

Means and Method of Disclosure: Personal information is encrypted using a safe security server after  collection and transferred to data server through information and communications network as required. 

Categories of personal information transferred: Contact Details: correspondence and business  address, telephone number, email address, Work Order Details: records of work orders placed on our  Customer Portal. Data Relating to Our Websites: your device type, operating system, browser type,  browser settings, IP address, language settings, date and time of connecting to a Site. 

Cross border transfer of Personal Data 

Notwithstanding Section 1 of the Privacy Statement, we may, with your explicit and separate consent,  transfer your Personal Data to recipients located outside of China, and your Personal Data may be  stored in or accessed from outside of China, pursuant to legally acceptable mechanisms that are aimed  at ensuring an adequate level of protection as regards your Personal Data under applicable laws,  including but not limited to putting in place appropriate contractual agreements with the data recipients,  and any other necessary measures to ensure the data recipient’s data processing activities comply with  standards comparable to those set out under the applicable PRC laws and regulations. 

We provide below the relevant information in relation to the cross-border transfer of your Personal  Data: 

Digital Edge (Singapore) Pte Ltd. 

Country to which personal information is transferred: Singapore 

8 Temasek Boulevard 

#33-01/02 Suntec Tower Three 

Singapore 038988

Time and method of transfer of personal information: Personal information is encrypted using a safe  security server after collection and transferred to data server through information and communications  network as required. 

Categories of personal information transferred: E-mail address, encrypted password(s), name(s),  phone numbers, registered social media (Line, WhatsApp, LinkedIn, etc.), address, and services  acquired. 

Purpose of use of personal information by the person receiving personal information: Storage and  management of collected personal information of suppliers and third parties, Hosting and IT support,  Business support – central support functions (service support, billing, communications, marketing,  hiring of potential candidates and undertaking background checks, etc), Global business analysis of  central support function at the Digital Edge Group level. 

Period of retention and use of personal information by the person receiving personal information: Retain  in accordance with Digital Edge Group data retention policy, (except where it is necessary to retain  personal information under the relevant laws and regulations). 

Digital Edge (Hong Kong) Limited 

Country to which personal information is transferred: Hong Kong 

Contact detail: Level 24, Central Plaza, 18 Harbour Road, Wan Chai, Hong Kong 

Time and method of transfer of personal information: Personal information is encrypted using a safe  security server after collection and transferred to data server through information and communications  network as required. 

Categories of personal information transferred: E-mail address, encrypted password(s), name(s),  phone numbers, registered social media (Line, WhatsApp, LinkedIn, etc.), address, and services  acquired. 

Purpose of use of personal information by the person receiving personal information: Same as above. 

Period of retention and use of personal information by the person receiving personal information: Same  as above. 

Cloudstaff Pty Ltd 

Country to which personal information is transferred: Australia | Philippines 

Contact detail: Level 11, 1 Margaret Street, Sydney, NSW 2000/ jaehyunl@cloudstaff.com 

Time and method of transfer of personal information: Personal information is encrypted using a safe  security server after collection and transferred to data server through information and communications  network right away. 

Categories of personal information transferred: Name, Surname, Address, Email Address, Telephone  no., IP address, data collected on Digital Edge’s Customer Portal (Odoo.com).

Purpose of use of personal information by the person receiving personal information: General support  service via chat service. Our Helpdesk staff and engineers may access this information in a limited and  reasonable manner in order to solve any issue with our services, or at your explicit request for support  reasons, or as required by law, or to ensure the security of our services in case of violation of our  Acceptable Use Policy in order to keep our services secure. 

Period of retention and use of personal information by the person receiving personal information: 2  years. 

Odoo Limited 

Country to which personal information is transferred: Singapore  

Contact detail: Odoo S.A. – Data Protection, Chaussée de Namur, 40 1367 Grand Rosière, Belgium | Privacy Policy: 

Time and method of transfer of personal information: Personal information is encrypted using a safe  security server after collection and transferred to data server through information and communications  network as required. 

Categories of personal information transferred: Email address, name, postal address, telephone  number(s), IP addresses, job applications (and if we decide to send you a job offer, we will also ask you  to provide extra personal details as required to fulfill our legal obligations and personnel management  requirements), browser language and geolocation. 

Purpose of use of personal information by the person receiving personal information: Odoo does not use  the personal data directly but provides cloud-based ERP Software as a service to Digital Edge which will  use the data to support sales, operations, and billing services for our suppliers, customers and manages  our Human Resource Information System, including our recruiting process. 

Period of retention and use of personal information by the person receiving personal information:  Information will be stored on the supplier’s server as long as the business need and will be accessed by  Digital Edge’s personal only. 

Metabase, Inc. 

Country to which personal information is transferred: Virginia, USA 

Contact detail: 660 4th Street, #557, San Francisco, CA 94107  

Privacy Policy: 

Time and method of transfer of personal information: Personal information is encrypted using a safe  security server after collection and transferred to data server through information and communications  network as required.

Categories of personal information transferred: Email address, name, postal address, telephone  number(s), IP addresses, browser language and geolocation and other anonymized data which can be  found at: . 

Purpose of use of personal information by the person receiving personal information: Metabase does  not use the personal data directly but provides cloud-based business intelligence/data visualization  software as a service to Digital Edge which will use the data to support decision making and  operations. Metabase uses anonymized data to improve on the products and services offered to Digital  Edge. 

Period of retention and use of personal information by the person receiving personal information:  Information will not be stored on Metabase’s servers – once the service or script is complete, the  information is deleted and no longer stored or accessible on Metabase’s servers. 

Trustifi LLC 

Country to which personal information is transferred: Singapore 

Contact detail: Trustifi LLC, 6543 S Las Vegas Blvd, Las Vegas, NV 89119 

Telephone: 1-888-689-6680 

Email: support@trustificorp.com 

Privacy Policy: 

Time and method of transfer of personal information: Personal information is protected for both in transit  and in rest by market standard’s encryption. 

Categories of personal information transferred: E-mail address, E-mail content, Names and email  addresses of senders/ recipients of emails; Photographs, images, and videos; Device identifiers – such  as the Internet Protocol (IP) address and other types of unique device identifiers. Personal information  which is collected and processed by Trustifi may also include sensitive data, which may reveal your  ethnic origin, health data, religion, sexual orientation, etc. 

Purpose of use of personal information by the person receiving personal information: Scan and encrypt  files and email content to identify and filter out potential phishing attempts and viruses. As part of the  scanning process, Trustifi may have access to various types of personal information set forth above,  however, they will only use and process such information for the sole purpose of providing the services  to Digital Edge (namely anti-phishing and anti-virus scanning). 

Period of retention and use of personal information by the person receiving personal information: For as  long as necessary to provide the services to Digital Edge, and as necessary to comply with Trustifi’s legal  obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into  account the type of information that is collected and the purpose for which it is collected, bearing in  mind the requirements applicable to the situation and the need to destroy outdated, unused information  at the earliest reasonable time.

Microsoft Regional Sales Pte Ltd. 

Country to which personal information is transferred: Hong Kong and Singapore 

Contact detail: Microsoft Data Protection Officer, One Microsoft Place, South County Business Park,  Leopardstown Dublin 18 D18 P521, Ireland 

Telephone: +353 (1) 706-3117 
www.microsoft.com/en-hk/concern/privacy 

Privacy Policy: 

Time and method of transfer of personal information: Data is transferred to supplier’s servers in  encrypted tunnel and stored on the server with industrial lead encryption algorithm. The information will  be transferred to the server from time to time. 

Categories of personal information transferred: Email address, name, postal address, IP address, email  content, Personal information may also include sensitive data, which may reveal your ethnic origin,  health data, religion, sexual orientation, etc. 

Purpose of use of personal information by the person receiving personal information: Microsoft provides  cloud-based office suite used by Digital Edge, consisting of client software applications and connected  experiences designed to enable customers like Digital Edge to create, communicate, and collaborate  more effectively. 

Period of retention and use of personal information by the person receiving personal information:  Information will be stored on Microsoft’s server as long as necessary to provide the products and fulfill  the transactions requested by Digital Edge, or for other legitimate purposes such as complying with its  legal obligations, resolving disputes, and enforcing its agreements with Digital Edge. Because these  needs can vary for different data types, actual retention periods can vary significantly. 

Nuroho Software Consulting 

Country to which personal information is transferred: Singapore 

Contact detail: Jl. Margorejo Indah XV, Margorejo, Kec. Wonocolo, Kota SBY, Jawa Timur 60238,  Indonesia 

Telephone: +62 811-3057-1746 
https://nurosoft.id

Time and method of transfer of personal information: Personal information is encrypted using a safe  security server after collection and transferred to data server through information and communications  network as required 

Categories of personal information transferred: Contact Details: correspondence and business  address, telephone number, email address, Work Order Details: records of work orders placed on our 

Customer Portal. Data Relating to Our Websites: your device type, operating system, browser type,  browser settings, IP address, language settings, date and time of connecting to a Site. 

Purpose of use of personal information by the person receiving personal information: For PT. Nuroho  Software Consulting to conduct business workflow testing. 

Period of retention and use of personal information by the person receiving personal information:  Information will not be stored on Nuroho Software Consulting’s servers – once the service or script is  complete, the information is deleted and no longer accessible by PT. Nuroho Software Consulting. 

You may exercise your data subject rights as specified in Section 13 of the Privacy Statement. Data retention 

Notwithstanding Section 12 of the Privacy Statement, we will keep your Personal Data for as long as  necessary for the fulfillment of the purpose for which it is used, unless applicable law permits or requires  a longer retention period. 

Children’s privacy 

Notwithstanding Section 17 of the Privacy Statement, we do not Process any Personal Data of children  under the age of 14. 

Contact 

If you have any questions or inquiries in relation to this Privacy Statement, or would like to exercise your  data subject rights, please direct your questions, inquiries or requests to: 

Kevin Wang 

Tel: +86 2163509990 

Email: kevin.wang@digitaledgedc.com 

Address: 1106, Level 11, Verdant Place, 128 West Nanjing Road, Shanghai 200003, P.R.China.

Annexure 3 – Philippines Rider 

Philippines Rider 

If you are a citizen or resident of Philippines, you have certain rights under the Philippines’ Data Privacy  Act of 2012 (Republic Act No. 10173 or “the DPA”). Below, we provide a description of your rights  regarding your personal information. Right to Damages You have the right to be indemnified for any  damages sustained due to an inaccurate, incomplete, outdated, false, unlawfully obtained or  unauthorized use of your Personal Data, taking into account any violation of your rights and freedoms as  data subject. Transmissibility of your Rights Your lawful heirs and assigns may invoke the rights that  pertain to you as a data subject in case of death, incapacity, or inability to exercise for yourself such  rights. Anonymized Data Whenever Personal Data is described to have been anonymized, aggregated,  or de-identified in such a way that it can no longer be considered as Personal Data under the DPA,  anonymization means that Personal Data does not anymore relate to you or that Personal Data was  rendered anonymous in such a manner that you are not or no longer identifiable.

Annexure 4 – California Rider 

California Rider 

If you are a California resident, as defined under California law, you have certain rights under the  California Consumer Privacy Act of 2018 (“the CCPA”). Below, we provide a description of your rights  regarding your personal information. 

Right to know about the personal information we collect and share 

Effective January 1, 2020, under the CCPA, you have the right to know the specific pieces of personal  information we have collected about you in the past 12 months. This includes the categories of  information we may have disclosed about you as well as the categories of third parties to whom your  personal information may have been disclosed. 

You may submit your request for this disclosure by clicking here and we will provide you with the  requested information within 45 days once we validate your request. 

Categories of information we collect and disclose for a business purpose 

You can find the categories of personal information that we collect, the sources from which we may  collect your personal information, and the business purposes for such data collection in our Privacy  Practices. We have limited needs to share minimal personal information with vendors as described in  our , and we never sell your personal information. 

Our Privacy Practices cover additional disclosures about your personal information that the CCPA  requires that we provide to you. 

Right of Deletion 

To the extent you are a person with whom we interact solely for marketing purposes, the following  applies to you: 

You have the right to request that we delete your personal information, subject to certain exceptions.  After we receive and validate your request, we will delete your personal information, as well as direct  our service providers to delete your personal information, unless an exception applies. You may request  that we delete your data by clicking here to submit your request.

Annexure 5 – Japan Rider 

Japan Rider 

If you are a Japanese resident, as defined under Japanese law, we may process your Personal Data in  accordance with the Act on the Protection of Personal Data (Act No. 57 of 2003) (the “APPI”) and you  have certain rights under the APPI. Below, we provide a supplementary description of how we share  your Personal Data with third parties under the APPI. The Addendum constitutes an integral part of the  Privacy Statement. 

In addition to the “COMMUNICATIONS AND MARKETING” section, the following clause shall apply. We may send periodic promotional or informational emails to you by obtaining your consent. 

In addition to the “DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES” section, the following clause  shall apply. 

When we share your Personal Data with our affiliates, Head of Legal and Compliance:  joe.b@digitaledgedc.com. Digital Edge (Singapore) Pte. Ltd. , 8 Temasek Boulevard, #33-01/02 Suntec  Tower Three, Singapore 038988 is responsible for the management of the shared information. The  Digital Edge affiliates which will receive Personal Data are: 

Digital Edge (Singapore) Pte Ltd. 

Country to which Personal Data is transferred: Singapore 

Digital Edge (Singapore) Pte. Ltd.  

8 Temasek Boulevard 

#33-01/02 Suntec Tower Three 

Singapore 038988 

Time and method of transfer of Personal Data: Personal Data is encrypted using a safe security server  after collection and transferred to data server through information and communications network as  required 

Categories of Personal Data: E-mail address, encrypted password(s), name(s), phone numbers,  registered social media (Line, WhatsApp, LinkedIn, etc.), address, and services acquired. 

Purpose of use of Personal Data the person receiving personal information: Storage and management  of collected personal information of customers and potential customers, Hosting and IT support,  Business support – central support functions (service support, billing, customer communications,  marketing, hiring of potential candidates and undertaking background checks, etc), Global business  analysis of central support function at the Digital Edge Group level. 

Period of retention and use of Personal Data by the person receiving personal information: Retain in  accordance with Digital Edge Group data retention policy, (except where it is necessary to retain  personal information under the relevant laws and regulations).

Digital Edge (Hong Kong) Pte Ltd. 

Country to which Personal Data is transferred: Hong Kong 

Contact detail: Level 24, Central Plaza, 18 Harbour Road, Wan Chai, Hong Kong | 

Time and method of transfer of Personal Data: Personal Data is encrypted using a safe security server  after collection and transferred to data server through information and communications network as  required 

Categories of Personal Data transferred: E-mail address, encrypted password(s), name(s), phone  numbers, registered social media (Line, WhatsApp, LinkedIn, etc.), address, and services acquired. 

Purpose of use of Personal Data by the person receiving personal information: Same as above. 

Period of retention and use of Personal Data by the person receiving personal information: Same as  above. 

We will obtain your consents when we share your Personal Data with marketing partners in general if it  is required by the APPI. 

The Section 13 “Your Rights” of the Privacy Statement shall be replaced by the following provisions. “Under the APPI, you may have the following rights regarding our Processing of your Personal Data: Right of Access. The right to request access to, or copies of, your Relevant Personal Data. 

Right of Rectification and the Like. The right to request rectification, addition or deletion of any  inaccuracies in your Relevant Personal Data. 

Right to Restrict Use and the Like. The right to limit the way we Process your Relevant Personal Data  or request us to delete the same if the data is used beyond the scope stipulated in this Privacy  Statement, we have obtained your Relevant Personal Data by deceit, or our use of your Relevant  Personal Data induces or promotes illegal or wrongful acts. 

The forgoing rights are not intended to limit your statutory rights under the APPI or other applicable laws  if any. 

To exercise one or more of these rights, or to ask a question about these rights or any other provision of  this Privacy Statement, or about our Processing of your Relevant Personal Data, please send an email  to. 

Please note that in some cases it will be necessary to provide evidence of your identity before we can  give effect to these rights. 

In addition, where your request requires the establishment of additional facts (e.g., a determination of  whether any Processing is non-compliant with applicable law) we will investigate your request  promptly, before deciding what action to take.

In addition, where permitted under the APPI or any other applicable law, we may charge you a  reasonable fee to access your Relevant Personal Data, however, we will advise you of any fee in advance  of providing you access.”

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